@article{cherif:hal-03806669, TITLE = {{Anthropomorphic virtual assistants and the reactions of Internet users: An experiment on the assistant's voice}}, AUTHOR = {Ch{\'e}rif, Emna and Lemoine, Jean-Fran{\c c}ois}, URL = {https://uca.hal.science/hal-03806669}, JOURNAL = {{Recherche et Applications en Marketing (English Edition)}}, PUBLISHER = {{SAGE Publications}}, VOLUME = {34}, NUMBER = {1}, PAGES = {28-47}, YEAR = {2019}, MONTH = Mar, DOI = {10.1177/2051570719829432}, HAL_ID = {hal-03806669}, HAL_VERSION = {v1}, }